Frequently Asked Questions

Everything you need to know about your EnChroma shopping experience.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their fashion essentials sooner.

What is your return policy?

We offer a 30-day window for returns on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Affirm.

Are your materials sustainably sourced?

Yes, EnChroma is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our customer support team.