Returns & Exchanges

We want you to love your EnChroma pieces, which is why we offer a 30-day return window for all unworn apparel and accessories. Ensure items are in their original condition with tags attached to be eligible for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing